Terms & Agreements

TERMS OF SERVICE
OVERVIEW
This website is owned and operated by CLF Distribution Ltd (“CLF”, “we”, “us”, “our”).
CLF Distribution Ltd
210 Mauretania Road
Nursling Industrial Estate
Southampton
Hampshire
SO16 0YS
Email: customerservices@clfdistribution.com
This website is operated by CLF under a commercial partnership arrangement with Whole Earth. The Whole Earth brand and intellectual property remain the property of Whole Earth.
Throughout the site, the terms “we”, “us” and “our” refer to CLF Distribution Ltd.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).
When you place an order via this website, you are purchasing products from CLF Distribution Ltd.
If you do not agree to these Terms, you must not use this website.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.
You may not use our products for any unlawful purpose.
You must not transmit viruses, malware or destructive code.
We reserve the right to refuse service or terminate accounts where these Terms are breached.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.
Credit card information is always encrypted during transfer over networks.

SECTION 3 – ACCURACY OF INFORMATION
We aim to ensure all information is accurate and up to date but do not guarantee completeness or accuracy.
We reserve the right to modify content at any time without obligation to update information.

SECTION 4 – PRODUCTS, PRICING & AVAILABILITY
All products are subject to availability.
Prices are subject to change without notice.
We reserve the right to:
Limit quantities
Refuse or cancel orders
Discontinue products
If we cancel your order after payment, you will receive a full refund.
Product images are for illustrative purposes only.

SECTION 5 – ORDER ACCEPTANCE
An order is not legally binding until you receive an order confirmation email.
We reserve the right to refuse or cancel orders including where:
Payment authorisation fails
Pricing errors occur
We suspect fraud
Products are unavailable

SECTION 6 – BILLING & ACCOUNT INFORMATION
You agree to provide accurate, complete and current information for purchases.
We may limit or cancel quantities purchased per person, household or order.

SECTION 7 – THIRD-PARTY SERVICES
We may provide access to third-party tools and services (including payment providers).
We are not responsible for third-party services and your use of them is at your own risk.

SECTION 8 – INTELLECTUAL PROPERTY
All website content, including text, graphics, logos, images and software, is owned by or licensed to CLF Distribution Ltd or Rocks Drinks Ltd.
You may not reproduce or use any content without permission.

SECTION 9 – USER CONTENT
If you submit reviews, comments or content:
You grant us the right to use, edit and publish such content.
You confirm it does not violate any third-party rights.
We may remove content at our discretion.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct errors in:
Product descriptions
Pricing
Promotions
Shipping information
We may cancel orders affected by such errors and issue refunds where necessary.

SECTION 12 – PROHIBITED USES
You may not use this website:
For unlawful purposes
To infringe intellectual property rights
To transmit malicious code
To collect data from other users
To interfere with website security
We may terminate access for breaches.

SECTION 13 – DISCLAIMER OF WARRANTIES
The Service and all products are provided “as is” and “as available”.
We do not guarantee uninterrupted or error-free operation.
Nothing in these Terms excludes liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot legally be excluded under UK law

SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, CLF Distribution Ltd shall not be liable for:
Indirect or consequential losses
Loss of profit, revenue or data
Business interruption
Our total liability in relation to any order shall not exceed the amount paid for that order.

SECTION 15 – INDEMNIFICATION
You agree to indemnify CLF Distribution Ltd against claims arising from your breach of these Terms or misuse of the website.

SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may suspend or terminate access if you breach these Terms.

SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and CLF Distribution Ltd in relation to use of this website.

SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Continued use of the website constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION
For questions regarding these Terms, contact:
customerservices@clfdistribution.com