Delivery Info

Delivery Costs

UK deliveries are sent FREE if the order value is greater than £35.

All orders will be passed to our partner CLF Distribution, on our behalf. Orders placed before 10am on working days will be dispatch the same day. Once dispatched, all deliveries are subject to the chosen delivery companies timings.

NB: Orders placed after 10am on Friday will be processed on the following Monday. For Saturday delivery orders must be placed before 10am on Friday.

For example, if you choose Royal Mail 24hour, this timing is based on the moment CLF dispatch it with Royal Mail. Not from the time you placed the order.

Countries we ship to:
UK Only

 

RETURNS/CANCELLATION PROCEDURE

We hope you are pleased with your purchase of products. If you are not satisfied with the goods supplied and wish to return any items bought from us then we will be happy to make a refund. Please let us know, in writing, the reason for the return and any returns should be made within a reasonable time (please try and return goods within 28 days).

If you wish to change or cancel your order then you should notify our Distribution Partner, CLF Distribution in writing of your intentions. You can contact CLF by either:

Letter to: Whole Earth Returns Department, CLF Distribution, 210 Mauretania Road, Nursling Industrial Estate, Southampton, Hampshire, SO16 0YS

Or email to: tradeteam@clfdistribution.com

Where goods have already been delivered and you wish to change or cancel your order then any goods supplied should be returned to our Returns Department, at your own expense, in original condition, within 28 days of your notice to change or cancel. Following receipt of the goods by us we will be happy to accommodate changes where possible or you will receive a full refund, less any return delivery and/or collection charges, within 30 days of giving us your notice to change or cancel.